Privacy Policy

1. Data controller

In compliance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, on the protection of natural persons with regard to the processing of personal data, as well as Organic Law 3/2018 on the protection of personal data and the guarantee of digital rights, users of this website are hereby informed that the personal data provided will be processed by:

2. Purpose of processing

The personal data provided by the user may be processed for the following purposes:

• Managing information requests submitted through the contact forms.
• Managing requests for demonstrations of the RClock platform.
• Handling enquiries, incidents or support requests.
• Maintaining communications related to the services requested.
• Complying with applicable legal obligations.

The data will not be used for purposes other than those described here.

3. Legal basis

The legal basis for processing personal data is:

• The consent given by the user when completing the website forms.
• The performance of pre-contractual measures requested by the user.
• Compliance with the legal obligations applicable to the data controller.

4. Data retention

Personal data will be retained for the time necessary to handle the request submitted by the user.

Subsequently, the data may be kept duly restricted for the periods established by law to address potential legal liabilities.

5. Recipients

As a general rule, the data will not be disclosed to third parties, unless required by law.

However, service providers necessary for the operation of the website or the provision of technological services may be involved. They will act as data processors under the corresponding confidentiality and data protection agreements.

6. International transfers

As a general rule, no international data transfers are carried out.

However, certain technological services used by the website, such as hosting, email, web analytics or cloud-based tools, may involve international data transfers, while ensuring compliance at all times with the safeguards required by the applicable legislation.

7. Users' rights

Users may exercise the following rights at any time:

• Right of access.
• Right to rectification.
• Right to erasure.
• Right to object.
• Right to restriction of processing.
• Right to data portability.
• Right to withdraw consent.

To exercise any of these rights, users may submit a written request to:

Where necessary, the request must be accompanied by a copy of an identity document.

8. Complaints to the supervisory authority

If users believe that their personal data is not being processed correctly, they may lodge a complaint with the Spanish Data Protection Agency:

www.aepd.es

9. Information security

R-SYSTEMS NETWORK SOLUTIONS, S.L. adopts the technical and organisational measures necessary to ensure the security, integrity and confidentiality of personal data, preventing its alteration, loss, processing or unauthorised access.

10. Amendments to the Privacy Policy

R-SYSTEMS NETWORK SOLUTIONS, S.L. reserves the right to amend this Privacy Policy to reflect legislative developments or changes to the services offered.

Users are advised to review this page periodically.